Time and date
CONSTRUCTION DIRECTORY
N C C South East Ltd Contact Details
Address
223 Pickhurst Rise
West Wickham
Kent
BR4 0AQ
Reviews & Testimonials for N C C South East Ltd
February 05, 2023
NCC installed underfloor heating across 3 levels at our house beneath engineered flooring alongside a heat pump.
It turns out they used a product designed for tiling, rather than wooden flooring, and did not follow the manufacturers instructions (which say that self-levelling compound or screed must be added if used below wooden flooring). This means that beneath the floors (which require even heat) there are hot pipes at 50C separated by cool insulation.
Their manufacturer says its essential to install thermometers beneath the floor to avoid damage to the flooring - this was not done.
Their manufacturer says that concentrated pipes should be avoided or insulated to avoid overheating of the floor. In some sections 7 pipes have been laid together where the pre-cut grooves in the boards normally support 3. In those areas the floor is being heated to 30.5C way above the safe limit of 27C, which the majority of the rest of the floor is at 21C. So both damaging the floor and failing to heat the rooms.
During installation Neils constant refrain was "Ive run my business from home for 33 years, no-one has ever knocked on my door". Yet when we reported the issues with the installation we have had nothing but denials of the issues.
It turns out they used a product designed for tiling, rather than wooden flooring, and did not follow the manufacturers instructions (which say that self-levelling compound or screed must be added if used below wooden flooring). This means that beneath the floors (which require even heat) there are hot pipes at 50C separated by cool insulation.
Their manufacturer says its essential to install thermometers beneath the floor to avoid damage to the flooring - this was not done.
Their manufacturer says that concentrated pipes should be avoided or insulated to avoid overheating of the floor. In some sections 7 pipes have been laid together where the pre-cut grooves in the boards normally support 3. In those areas the floor is being heated to 30.5C way above the safe limit of 27C, which the majority of the rest of the floor is at 21C. So both damaging the floor and failing to heat the rooms.
During installation Neils constant refrain was "Ive run my business from home for 33 years, no-one has ever knocked on my door". Yet when we reported the issues with the installation we have had nothing but denials of the issues.
Review
by
Phil Buckley
Location Map
N C C South East Ltd Serves The Following Areas
Plumbers Sponsored Companies
J A Plumbing and Builder was established in 2008 as a plumbing company. we have many years of experience in all aspects of building work undertaking house extensions, roofing, groundwork and all refurbishment kitchen and bathroom installations with reliable and reasonable prices.
T: 07985 771 637 | E: info@japlumbingandbuilder.com
T: 07985 771 637 | E: info@japlumbingandbuilder.com
- EMERGENCY PLUMBERS
- PLUMBING & HEATING
- BOILER INSTALLATION & REPAIRS
- ELECTRICAL SERVICES
- DRAINAGE
- POWER FLUSHING
- RENOVATIONS & MAINTENANCE
T: 0208 9450383 E: allercoplumbing@aol.com
- Renovations And Refurbishments
- Air Conditioning Services
- General Plumbing
- Electrical Services
T: 07930 005 001 | E: hello@kacontractsltd.co.uk
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