British Gas has introduced 'Tariff Check' – a personalised half-yearly review for each customer, using their actual energy consumption. Customers will be told if they could save money by moving to a different British Gas deal.
British Gas is the first major supplier to offer this service to customers, and will be contacting 10 million customers about 'Tariff Check' over the next 10 weeks.
British Gas customers don't need to register for 'Tariff Check' as British Gas will automatically add a tailored ‘Tariff Check’ to the 'Can I save money?' section of customers' bills.
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As well as making sure customers are aware of other British Gas deals that could reduce their bills, British Gas will be flagging to customers other ways to save – including: insulation and energy efficiency measures; the EnergySmartTM online toolkit with free electricity monitor; and Nectar points, which can be earned by all British Gas customers.
Ian Peters, Managing Director of Residential Energy at British Gas, said: "We know that household budgets are under pressure and people need to find ways to cut costs. And I also know from speaking to customers they are often short of time. That's why we’ve introduced ‘Tariff Check’, helping our customers by doing the research and hard work on their energy account for them, and clearly setting out ways to save – including moving to a different tariff if it will be cheaper for them."
(CD/GK)
