Following a review, British Gas will move to offering customers a single standing charge per fuel. This will apply to all new products launched from 9 July. By the end of August, British Gas will have completed the rationalisation for all but one of its current products and will have one standing charge by the end of 2013.
-- Advertisement --
Ian Peters, Managing Director of Residential Energy at British Gas said: "The changes to our standing charges are part of continued improvements to the way we sell energy to our customers. At British Gas, we are determined that the way customers buy energy should be simple, transparent and fair. We've simplified tariffs, made comparison of prices easier to understand and led the way in clearer bills for customers.
"British Gas customers can also be confident they are on the right deal as British Gas is the only supplier to contact customers every six months with a personalised 'Tariff Check' helping them save money and move to a different tariff if it’s cheaper for them.
"We are continually working to improve simplicity and clarity in the energy market and Ofgem's Retail Market Review should establish a common standard across all suppliers and help improve trust in the sector."
(CD/JP)
