Leading energy specialist ENGIE has been awarded a £25 million maintenance and repair contract in Kent.
The 10-year agreement with Ashford Borough Council will see the firm handle repairs for 5,500 council-owned homes.
Previously the council worked with up to 12 suppliers to deliver housing maintenance and repairs across the borough.
Welcoming the news, Sharon Williams, Head of Housing at Ashford Borough Council, said: "Integrating all that work through one supplier is already bringing considerable benefits to the council, while tenants are also enjoying improvements in the service they receive.
"ENGIE is hugely experienced in providing property support services to the housing sector, including some of the biggest housing associations in Kent and across the UK. By engaging them we are reaping the benefits of their experience and the specialist resources they can provide," she added.
ENGIE and Ashford have already integrated their contract management system and housing repairs system, helping to streamline administration and reduce paperwork. As part of this "smarter way of working", ENGIE now has 10 staff embedded within the council's housing repairs team at the Civic Centre.
Service improvements include faster response times for urgent repairs, with the out-of-hours response time reduced from a maximum of four hours to two hours. More choice and flexibility are also offered to tenants making appointments, with appointments now extended.
As part of the contract, ENGIE has committed to utilising a local supply chain to put back into the local community, while offering 40 work experience placements for young people in the region, five apprenticeship schemes lasting two years each and a further five traineeships. The apprenticeships will be arranged in conjunction with Ashford College.
The company has also proposed a waste recycling target of 95% for year one, moving to 100% in year two as part of its ambitious energy efficiency targets.
Time and date
CONSTRUCTION DIRECTORY
Latest Construction News
25/11/2024
Estilo Interiors has been selected to help Bruntwood SciTech as they invest a further £2.4 million into Birmingham as part of a plan to transform its Mclaren innovation hub. The project, located less than five minutes' walk from the future HS2 Curzon Street Station, will involve the building ...
25/11/2024
Cambridge Investment Partnership (CIP) has reached a significant milestone at Aylesborough Close in Arbury, with the completion of a topping-out ceremony. CIP board members, ward councillors, One Public Estate, Homes England and the CIP team gathered to lay the final brick at the highest point of ...
25/11/2024
Lovell has appointed Nicola Colley as head of land in the West Midlands, boosting the business' expertise in land opportunities. Having previously worked at Lovell for 12 years, Nicola has returned to a brand-new role at the national housebuilder, bringing with her experience from Taylor Wimpey ...
25/11/2024
Stepnell has commenced enabling works for a significant £9 million refurbishment of the Grade II listed Town Hall in Hugh Town, located on St Mary's in the Isles of Scilly. Spearheaded by the Council of the Isles of Scilly in partnership with Scilly Arts & Heritage, the project marks a pivotal ...
25/11/2024
Morgan Sindall Construction has successfully completed the restoration of West Bromwich Town Hall and Library, restoring the significant building to its former glory for the community to enjoy. Prior to the project's handover, Morgan Sindall gave a presentation to the SMBC Members and Town ...
25/11/2024
Persimmon Homes Severn Valley has donated 10,000 bricks to AccXel, the Construction Skills Accelerator Centre in Cinderford. The contribution will enable students at the Gloucestershire-based facility to gain hands-on experience and develop essential skills for the construction industry. The ...
25/11/2024
Nearly a year after work began, significant progress is being made at Huddersfield station as part of the Transpennine Route Upgrade (TRU). This transformative project aims to modernise the key northern transport hub while preserving its rich heritage as a Grade I listed building. One of the ...
25/11/2024
Renovating a property can be a challenging and complex process, especially when integrating new and existing building elements. At R Elliott Associates Ltd, we specialise in helping clients navigate these challenges by providing expert planning, design, and support to pre-empt any potential ...
25/11/2024
Northumbrian Water has announced a significant investment of £3.5 million at its Great Ayton Sewage Treatment Works (STW) to enhance its capacity to manage stormwater. The project involves the installation of a new storm tank capable of holding up to 317 cubic meters of combined rainwater and ...
25/11/2024
Balfour Beatty Flannery, a partnership between Balfour Beatty and Flannery Plant Hire, has trained its 1,000th student at its Operator Skills Hub. With over 250,000 additional workers needed in the construction industry by 2028, Balfour Beatty Flannery's Operator Skills Hub is key in addressing ...