This comes after Ofgem confirmed that energy costs have risen by more than 50% over the last six months with gas prices hitting a record high.
Customers on EDF's standard variable tariff paying by direct debit will see their dual-fuel bill increase by 12% to £1,277. Customers on standard variable tariffs can switch to an EDF fixed tariff - in the last year, EDF customers saved £12.5m by switching from a standard variable tariff to an EDF fixed tariff.
In addition, EDF won't charge its customers exit fees if they move to another of its energy-only tariffs, meaning customers who fix now can switch later if they find another EDF tariff that could save them more money.
The recent wholesale price increases further underline the urgency of helping financially vulnerable customers improve the energy efficiency of their homes and in turn, reduce their bills and carbon emissions. This is something EDF is actively working on via the ECO scheme, having already delivered £244million in lifetime bill savings through measures installed in the last three years.
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EDF has also published detailed guidance for its customers on further ways they can lower their bills, such as using EDF’s exclusive ‘Energy Hub’ service, available for smart meter customers (credit and PAYG), which a third of customers agree has helped them reduce their energy use.
Philippe Commaret, Managing Director of Customers at EDF, said: "We know a price rise is never welcome, especially in tough times. In 2020, prices for our standard variable customers fell by an average of £100 a year, and we’ll cut prices again as soon as we're able.
"As Ofgem has explained, it is global gas prices that have caused the unprecedented increase in wholesale energy costs and as a sustainable, long-term business we must reflect the costs we face.
"We will be directing financial assistance to those most in need through our £1.9m support fund, helping customers reduce their bills, manage their debt and even helping with costs for things like more energy efficient white goods.
"Customers on tariffs that are due to change in October will be written to, reminding them to check that they are on the best tariff for them."
