HSS Livehire is a secure and personalised extranet that allows large customers to hire and offhire in real time, control entire registers of assets by site or by account and to change any or all of the details at the touch of a button. Users can also view and manage financial statements and KPI reports instantly, online and in real time. By providing such transparent access to, and immediate control of, all aspects of the entire hire portfolio, customers can optimise hire periods, streamline transaction costs and drive out inefficiencies.
Importantly, in an industry with complex pricing structures and inventory lists that can run into the thousands, HSS LiveHire reflects any bespoke customer pricing and discount agreements and removes much of the time-intensive administration associated with managing large fleets of hire equipment.
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LiveHire is the most significant incarnation to date of HSS's commitment to bring the hire industry in line with modern business service practices.
Chris Davies, Chief Executive Officer of HSS Hire, said: "The launch of LiveHire is a decisive differentiator between us and our competitors.
"It's a complete e-commerce system that uses the same look and feel as the websites we all buy from everyday and it’s free and incredibly easy to use.
"Our aim is to give our customers better management of the equipment they have on hire, driving efficiencies and helping them to bring their costs down in the process," he said.
"Saving time and money are always important factors for any business but, now more than ever, intelligent top-line solutions must be found to identify efficiencies and drive out unnecessary costs and LiveHire will help deliver against those needs.
"Our brand stands for integrity and LiveHire fortifies this. We intend to stamp out some of the bad practices in the hire industry; practices that can leave customers out of pocket because they bear the costs that arise from not having complete visibility of the thousands of items on hire in their inventory or because they don’t have real-time control over the hire periods.
"We want to empower our customers so they can remove unnecessary costs at a time when budgets are really under scrutiny."
