Grainia Long, Chief Executive of CIH, described the document as the organisation's offer to its members and the sector, and said that its impact will be best felt through delivery. The practical impact of the document will be to transform how CIH empowers professionals to be excellent.
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Ms Long said: "Our Corporate Plan is the result of a lot of hard work and I'm delighted with the message it brings that the challenges ahead will offer the whole profession the chance to take control and to start offering sector-led solutions to the housing problems we face.
"There is a lot to be fixed in housing. The current crisis is being fuelled by continuing economic uncertainty, a contracting public sector as well as job losses in the private and public professions – all of these factors mean that there has never been a more important time for housing professionals to be brilliant.
"Our plan places members and customers at the heart of everything we do; it strengthens our investment in the quality and impact of our knowledge - in the interests of professionals; and it will ensure an unprecedented focus on supporting and challenging professionals to continue to improve standards across the sector."
(CD/GK)
